Terms
Terms & Conditions
1. Introduction
Welcome to Panorama Destination. By accessing and using our website, you agree to comply with these Terms & Conditions. Please review these terms carefully before using our services. If you do not agree to any part of these terms, we advise you not to proceed with bookings or service use.
2. Booking and Payment
2.1 Booking Confirmation:
All bookings made through Panorama Destination are subject to availability and are only confirmed upon receipt of full payment. Once payment is successfully processed, you will receive a confirmation email outlining your booking details.
2.2 Payment Methods:
We accept multiple payment options including credit cards, bank transfers, and online payment platforms. All payments must be made in the currency stated in your booking confirmation. Any additional charges or fees will be communicated during the booking process.
2.3 Cancellations and Refunds:
Cancellations made within [number of days] prior to the scheduled departure may be subject to cancellation fees. Refunds will be processed according to the cancellation terms that apply at the time of your booking. Please refer to our Cancellation Policy for more detailed information.
3. Pricing and Charges
3.1 Price Accuracy: Prices listed on our website are accurate at the time of publication but may be subject to changes due to currency fluctuations, supplier rate adjustments, or other external factors. We reserve the right to make price adjustments at any time.
3.2 Additional Charges: Prices do not include optional tours, personal expenses, tips, visa fees, or travel insurance unless otherwise stated. Any additional fees required for extra services will be detailed in your booking summary.
4. Changes and Amendments
4.1 Changes to Bookings: If you wish to make changes to your confirmed booking, such as dates or services, you must notify us at least [number of days] before the scheduled departure. Any amendments are subject to availability and may incur additional fees.
4.2 Tour Amendments by Us: We reserve the right to make changes to the itinerary in case of unforeseen circumstances such as weather, safety issues, or operational reasons. Any significant changes will be communicated promptly, and we will make efforts to ensure your experience is still enjoyable.
5. Travel Documentation
5.1 Passports and Visas:
It is the responsibility of the traveler to ensure they possess valid passports, visas, and any other travel documentation required for entry into all destinations. Failure to have the correct documentation may result in denied entry, and Panorama Destination will not be held liable.
5.2 Travel Insurance:
We strongly recommend that all travelers purchase comprehensive travel insurance that covers cancellations, medical expenses, and personal liability. Panorama Destination is not responsible for any issues arising from the lack of appropriate travel insurance.
6. Liability
6.1 Limited Liability:
Panorama Destination will not be held liable for any injury, loss, or damage sustained during the tour due to external factors beyond our control, such as natural disasters, political unrest, or third-party service failures.
6.2 Third-Party Services:
While we strive to partner with reliable service providers, we are not responsible for the performance or actions of third-party suppliers, including but not limited to airlines, hotels, and transportation services.
7. Traveler Conduct
7.1 Behavior: All travelers are expected to behave in a respectful manner, adhering to local laws and customs. Any behavior deemed inappropriate may result in the termination of the tour without refund or compensation.
8. Intellectual Property
All content on our website, including text, images, graphics, and logos, is the intellectual property of Panorama Destination and may not be copied, reproduced, or distributed without prior permission.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, store, and use your personal data in accordance with the law.
10. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Indonesia. Any disputes or claims arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Jakarta, Indonesia.
11. Contact Information
For any inquiries or further information, please contact us:
Panorama Destination
Panorama Building, 5th floor, Jl. Tomang Raya no. 63
Jakarta Barat, DKI Jakarta, 11440
Phone: +62 21-8082 0600
Email: info@panorama-destination.com